Any renovation is a complex project, but replacing a roof can sometimes add a bit more stress to the process. That is why is it crucial for homeowners to do their research when hiring a roofing contractor and that they do not settle, especially not for a low bid. Roof repairs have been the subject of dozens of BBB complaints, which makes it even more important for homeowners to take the time to find a reputable contractor.
In this article, we will look at what to do when hiring a roofing contractor.
1. Look at the Quality of Work
Many people focus on the cost of a roof replacement, and that is fair, but sometimes homeowners need to start by looking at the quality of a company’s work. Many complaints about roof replacement are about the unsatisfactory condition of work, which adds to the importance of homeowners getting referrals from past customers. It’s not uncommon for inexperienced roofers to appear on the market, and the last thing you want is to get duped into their game. If you are in contact with a reputable roofing contractor, they should have no problem with giving you the contact details of happy customers.
2. Always Stay in Contact
The next two pieces of advice lead to one another. When hiring a roofing contractor, keeping communication lines open is critical. You do not want to hire a contractor that cannot be reached during the roof’s installation or if a follow-up visit is required. The way to avoid this situation is by looking at reviews (not just one); if the reviewers say that the contractor cut off communication, then it’s recommended that you start looking at other companies.
With that said, even the best contractors have mixed reviews. One bad review in a sea of green should not be a deal-breaker. Instead, focus on both the context and content of the reports.
3. Make Sure Agreements are in Writing
After completing the research and hiring a contractor, ensure that all the agreements are in writing. It would not be the first time that a contractor has signed onto a roof replacement then neglected the project to work on another one, sometimes even a more profitable one. Ensuring that agreements in writing will avoid this, and they should discuss how payments will be made and how the milestones will be dealt with during construction. This way, the start and end of the job are clearly stated, giving the contractor no room to make excuses.
Few things are more frustrating than hiring an unreliable contractor. However, if you do your research and make sure that your desired contractor checks all the boxes, the process of replacing a roof should be smooth sailing.
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