Flexible and reliable phone service with competitive rates is essential if you need to operate an agile and cost-effective business. Selecting the appropriate business phone is tricky. However, this review will present several providers to assist you in finding the right system for you. It will also list the top recommendations for the best small business phones packages in 2018.
Top 2018 Small Business Phones Packages
8×8 Global Cloud
8×8 Global Cloud is one of the best phone systems because it has multiple data centers and built-in redundancies that ensure the system is always active and operational. It has 99.9% of all cloud-based voice over internet protocol (VoIP) documented uptimes. In addition, 8×8 has 15 similar data centers across the globe, which offers transparent and automatic failover to prevent service disruptions. Lastly, it has several call carriers for high call volume. If one carrier is disrupted, traffic is automatically redirected to other carriers. Finally, 8×8 Global Cloud app is available for Android and iPhone devices only.
Ooma Office
Ooma Office is developed specifically for small business phones packages. It takes about 20 minutes to install and can be used with any phone. It guarantees reliable phone services using its full router capabilities, which prioritizes the directing of traffic and voice data. Ooma Office is configured through the Ooma online portal, from which you can assign phone numbers and employees extensions. In addition, the Ooma Office app is available for Android and iPhone devices. Ooma Office has a one-time price of $250 and a monthly fee of $19.95 per user.
RingCentral
RingCentral is a cloud-based voice over internet protocol phone system whose setup, implementation, and online management are easy to manage. RingCentral needs an implementation specialist to know the number of mobile devices you will require and will transfer new or existing numbers in the system. No wiring or special equipment is required to set it up because it is cloud-based. It has all standard calling features, including call recording, call forwarding, message alerts, and call logs. The RingCentral mobile app can be installed in Android and iOS devices. It has four varying service plans, which range from $29.99 to $59.99 per user.
Mitel
Mitel is available as a cloud-hosted, on-premises, or hybrid solution, which makes it a good phone system for all businesses irrespective of their hosting options. Some of the features Mitel offers include call center tools, outbound dialing, and a dashboard. Mitel offers call center tools that have optimized call routing by priority, service level, indent, and call location. The dashboard provides a real-time view of the performance of the call center. The outbound dialing allows call center agents to conduct outgoing calls. Mitel has a mobile app available for both iOS and Android devices.
Conclusion
If you are searching for new small business phones packages, you need to understand several things. First, a full phone system is right for you because it includes a virtual phone service that runs on Voice over Internet Protocol (VoIP) system. Second, since your system is run over VoIP, your cloud-based service provider should host it.
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